Bast Casino Terms & Conditions — Please Read Before Use

These Terms and Conditions ("Terms & Conditions") Bast Casino ("We", "Company") and users of our platform ("You", "Member") constitutes a legal agreement. These terms apply whenever you use the bastcasino.net website or mobile application.

Bast Casino is an online gaming and Sports Betting platform operating under a valid license. Use of our services requires your agreement to these terms and conditions. If you do not agree, please refrain from using the platform.

These terms and conditions may be updated from time to time. When changes are made, a notification will be sent to your registered email and the website will be updated accordingly. Continued use of the platform after any changes constitutes acceptance of the revised terms.

To access services on Bast Casino, you must create a personal account. All information provided during registration must be accurate, complete, and up to date. Bast Casino reserves the right to terminate any account created using false information.

Registration Requirements:

• Each individual may only One Account can be created
• A valid mobile number and email address must be provided at registration.
• Keep your password strong and never share it with anyone.
• Any unauthorized access to your account must be reported immediately.
• Transferring, selling, or allowing others to use your account is strictly prohibited
• If any information provided at registration changes, please update it immediately.

Members are solely responsible for the security of their account. Any activity carried out by a third party using your account remains your responsibility.

Bast Casino is a responsible gaming platform. Anyone under the age of 18 are not permitted to use this platform. Age must be confirmed at registration, and identity verification (KYC) may be requested at any time.

What you'll need for KYC verification:

• A clear photo of your National ID (NID) or passport
• Selfie photo (holding your ID document)
• Proof of address (utility bill or bank statement)
• Proof of payment method ownership

Withdrawals may be temporarily suspended until KYC verification is complete. The verification process typically takes between 24 and 72 business hours.

Financial transactions on Bast Casino are fully secure and fast. All major mobile banking methods popular in Bangladesh are supported.

Deposit Limits:

Withdrawal Policy:

• Withdrawals can only be made via the same method used for the original deposit
• Withdrawals may be put on hold if KYC verification is not completed
• Daily withdrawal limit of ৳1,00,000 (higher for VIP members)
• Withdrawal requests are typically processed within 1–24 hours
• Withdrawals may be temporarily suspended in cases of suspicious activity

Bast Casino does not charge any deposit or withdrawal fees. However, your payment provider may apply their own fees, which are governed entirely by their own policies.

All members must follow a set of fundamental rules to participate in betting activities at Bast Casino. These rules apply equally to everyone.

General Betting Rules:

• Once a bet is confirmed, it cannot be changed or cancelled (except in live betting)
• If a bet is not accepted before the event begins, it will be automatically voided and the stake returned
• In the event a match is abandoned or postponed, settlement will follow Bast Casino's own policy
• Bets with detected technical errors in the odds may be voided at our discretion
• Placing bets on the same event from multiple accounts is prohibited

Live Betting Special Rules:

• Odds in live betting change in real time
• The odds at the time a bet is submitted are final.
• Bast Casino is not liable for any bets lost due to internet connection issues
• The live betting feature may be unavailable during maintenance

Bast Casino offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are listed alongside the respective bonus offer.

General Bonus Terms:

• Bonuses cannot be withdrawn directly — wagering requirements must be met first
• When multiple bonuses are active at the same time, the terms of the specific bonus offer will apply.
• If the wagering requirement is not met before the expiry date, the bonus and any bonus-derived winnings will be forfeited
• If bonus abuse is suspected, the bonus may be cancelled and the account suspended pending investigation
• Each bonus is available once per member (household and shared device usage is taken into account)

The following activities are strictly prohibited on the Bast Casino platform. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Multiple Accounts: No individual may create more than one account
• Bonus Abuse: Deliberately exploiting the bonus system
• Money Laundering: Using the platform as a vehicle for money laundering
• Match Fixing: Any activity related to match fixing
• Software Use: Using bots, scripts, or automation tools to place bets
• Use of Another Person's Information: Using another person's identity or payment details
• System Exploitation: Deliberately exploiting technical errors or glitches
• Threats & Harassment: Threatening the support team or other members

Bast Casino reserves the right to temporarily suspend or permanently close any account, for any reason, without prior notice.

Reasons for account closure may include:

• Violation of any provision of the Terms and Conditions
• Registering with false information
• KYC verification failure or refusal
• Suspicious Financial Activity
• Members may also request to close their own account at any time

If an account is closed without any breach of the rules, members will be given the opportunity to withdraw their valid balance. However, any active bonuses will be forfeited.

Bast Casino places the highest priority on protecting your personal information. Our privacy policy is detailed separately Available here, which forms an integral part of these terms and conditions.

• Your personal information is never sold to third parties.
• All data is secured with SSL encryption.
• Anonymous usage data may be collected to help improve our services
• We may be required to share information with authorities for legal compliance purposes

Bast Casino firmly believes that gaming is a form of entertainment, not a source of income. We are committed to fostering a responsible gaming culture.

• No one under the age of 18 is permitted to use the platform.
• Members can set their own daily/weekly deposit limits
• Self-exclusion options are available, both temporary and permanent
• Referrals to professional support are provided for gambling-related concerns
• For more details Responsible Gaming Page View

If you have a dispute with Bast Casino, please contact our customer support first. Most issues are resolved within 24–72 hours.

Complaint Process:

1. Step 1: Contact support via live chat or email.
2. Step Two: Escalate to the Senior Support Team
3. Step Three: Formal Complaint to Management
4. Step Four: Resolution Through an Independent Dispute Resolution Body

In the event of a dispute over betting outcomes, Bast Casino's server logs will serve as the final and definitive record. Complaints must be submitted within 30 days of the incident.

Bast Casino reserves the right to update these terms and conditions at any time. For significant changes, registered members will be notified by email at least 7 days in advance.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree to the new terms, you will have the option to close your account.

Contact Information:

• Email: support@bastcasino.net
• Live Chat: Available on the website 24/7
• FAQ: FAQ Page