For privacy-related inquiries:
Support@bastcasino.net
Bast Casino believes that protecting each member's personal information is a fundamental right. This Privacy Policy explains how we handle and safeguard your data responsibly.
This Privacy Policy ("Policy") applies to the bastcasino.net website operated by Bast Casino and its associated mobile applications ("Platform"). This Policy explains what information Bast Casino collects from you, why it is collected, and how it is used, stored, and kept secure.
By accessing or registering on the Bast Casino platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.
This Privacy Policy applies to Bast Casino's Terms & Conditions an integral part. Reading both documents together will give you a clear understanding of your full rights and responsibilities.
Applicable Law: This policy has been developed in compliance with international data protection standards and applicable local laws.
Bast Casino only collects information that is necessary to provide its services. No unnecessary or excessive personal data is collected.
Documents collected for KYC verification (ID, photos, etc.) are stored encrypted on specially secured servers.
Bast Casino collects your information through various methods. In all cases, data collection is transparent and consent-based.
Third-party payment providers (Mobile Pay, Nagad, Rocket) operate under their own data collection policies. Their respective privacy policies apply in such cases.
Bast Casino uses your data only for specific, legitimate purposes. No information is ever used unnecessarily.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Identity and contact information | Contract Performance |
| Payment Processing | Financial Information | Contract Performance |
| Identity verification (KYC) | Identity Documents, Photos | Legal Obligations |
| Fraud Prevention | Technical & Transaction Data | Legitimate Interests |
| Customer Support | Contact details, account information | Contract Performance |
| Marketing (with consent) | Contact information, preferences | Consent |
| Service Improvement | Anonymous Usage Data | Legitimate Interests |
You may withdraw your consent to marketing communications at any time. Every email includes an unsubscribe option, or you can simply contact our support team.
Bast Casino never sells your personal data. In limited circumstances, information may be shared with trusted partners.
Rest assured: Strict data protection agreements are in place before any information is shared with third parties. No partner may use your data for their own marketing or any other purpose.
Bast Casino uses cookies and similar technologies on its website to enhance your experience and keep the platform running smoothly.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.
Bast Casino does not retain your data longer than necessary. Each category of information has a defined retention period.
| Data type | Retention Period |
|---|---|
| Account information (active) | Until account closure |
| Financial transaction records | Minimum 5 years (legal requirement) |
| KYC Verification Documents | 5 years after account closure |
| Support Conversations | 3 years after last contact |
| Server Logs | 12 Months |
| Marketing preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.
Bast Casino uses industry-leading security technology to protect your data. Our security team monitors systems around the clock.
In the Event of a Data Breach: In the event of a data breach, we will notify affected members within 72 hours and take immediate action.
Every Bast Casino member holds several important rights regarding their personal data.
To exercise any of these rights support@bastcasino.net email us at the address provided. We will respond within 30 days. In some cases, legal obligations may prevent us from fulfilling a request, in which case we will explain why.
Bast Casino strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from children or minors.
If a parent or legal guardian believes their minor child has been registered by mistake, please immediately support@bastcasino.net. Any such account will be closed immediately and all associated data will be deleted.
A note for parents: Use parental controls on your device to prevent children from accessing online gaming platforms.
Bast Casino may update this Privacy Policy from time to time. Changes are typically made for the following reasons:
For significant changes, you will be notified at least 15 days in advance at your registered email address. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
For any privacy-related questions, concerns, or complaints, please don't hesitate to reach out. We're always here to help.
We will provide a written response within 30 days of receiving your complaint. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority.
Bast Casino is committed to protecting your privacy at all times. If you have any concerns, please don't hesitate to reach out to us.
The core pillars of our privacy protection
Your data is fully protected at Bast Casino. Register with confidence and start enjoying the best gaming experience.